At Safavieh Furniture, we understand that receiving your carefully selected furniture is a crucial part of creating your dream home. Our delivery process is designed to be as seamless and reliable as our furniture collections, ensuring your new pieces arrive safely and promptly to transform your living space.

Our Delivery Options

We offer two convenient shipping methods to accommodate your needs and budget:

Standard Shipping

  • Carriers: DHL or FedEx
  • Delivery Time: 10-15 business days after dispatch
  • Cost: $12.95 flat rate
  • Ideal for: Customers who prefer faster delivery with reliable tracking

Free Shipping

  • Carrier: EMS
  • Delivery Time: 15-25 business days after dispatch
  • Cost: FREE for orders over $50
  • Ideal for: Budget-conscious customers who are flexible with delivery time

Please Note: Order processing typically takes 1-2 business days before your items are dispatched. Our current shipping services cover most global destinations, excluding Asia and select remote areas.

What to Expect After Ordering

Once your order is placed, you’ll receive:

  • Order confirmation email within 24 hours
  • Shipping notification with tracking information once your order is dispatched
  • Regular updates on your delivery status

Delivery Day Instructions

To ensure a smooth delivery experience:

  • Please ensure someone is available to receive and inspect the delivery
  • Have your order confirmation and ID ready for verification
  • Clear a path to the room where your furniture will be placed

International Delivery

As a global brand with roots in Baldwin Park, US, we take pride in delivering quality furniture worldwide. While we cannot currently ship to Asia and certain remote locations, we continuously review and expand our delivery network to serve more customers internationally.

Returns & Exchanges

We stand behind the quality of our products. If you’re not completely satisfied with your purchase, you may return it within 15 days of receipt. Please contact our customer service team to initiate a return or exchange.

Need Assistance? Our dedicated customer support team is here to help with any delivery questions or concerns. Contact us at [email protected] for personalized assistance.

At Safavieh Furniture, we believe the journey of our furniture—from our workshop to your home—should be as exceptional as the pieces themselves. Thank you for trusting us to deliver quality craftsmanship to your doorstep.