FAQ

What types of furniture does Safavieh offer?

We specialize in a wide range of bedroom and living room furniture, including bed frames, headboards, armoires, benches, bookcases, cabinets, chairs, and more. Our collections focus on quality craftsmanship and timeless design.

Are the products easy to assemble?

Most of our furniture comes with detailed assembly instructions. If you encounter any issues, our customer support team is happy to assist.

What shipping options are available?

We offer two shipping methods: Standard Shipping via DHL or FedEx (10-15 business days after dispatch, $12.95 flat rate) and Free Shipping via EMS for orders over $50 (15-25 business days after dispatch).

Do you ship internationally?

Yes, we ship globally except to Asia and select remote areas. We are continuously expanding our delivery network.

How long does order processing take?

Orders are typically processed within 1-2 business days before dispatch. You will receive a tracking number once your order is shipped.

What is your return policy?

We offer a 15-day return window from the date of receipt. If you’re not satisfied, contact us at [email protected] to initiate a return or exchange.

Are there any conditions for returns?

Items must be in original condition. Please have your order confirmation and ID ready for verification.

What payment methods do you accept?

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.

How can I track my order?

Once your order is dispatched, you’ll receive a shipping notification with tracking information. You can use this to monitor your delivery status.

What should I do if I need to change my order?

Please contact us immediately at [email protected]. Changes can only be made before the order is processed.