Privacy Policy

At Safavieh Furniture, we understand that creating your dream home is an investment in comfort, style, and personal expression. Just as we are committed to crafting beautiful, high-quality furniture, we are equally dedicated to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

Information We Collect

When you visit safaviehfurniture.com, we may collect the following types of information:

• Personal Identification Information: Name, email address, shipping address, and phone number when you create an account or make a purchase.
• Payment Information: Credit card details (Visa, MasterCard, JCB) or PayPal account information, processed through our secure payment gateways.
• Browsing Information: Details of your visits to our website including traffic data, location data, and other communication data.
• Technical Information: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.

How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders for our bedroom sets, armoires, chairs, and other furniture products
• To manage your account and provide customer support
• To improve our website, products, and customer service
• To send promotional emails about new products, special offers, or other information we think you may find interesting (with your consent where required by law)
• To comply with legal obligations and prevent fraudulent transactions

Data Sharing and Disclosure

We value your trust and do not sell, trade, or rent your personal identification information to others. We may share your information with:

• Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you (payment processors, shipping companies), so long as they agree to keep this information confidential.
• Legal Requirements: When required by law or to protect our rights, property, or safety, or that of others.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business to another company.

International Data Transfers

As we serve customers globally (with some exceptions in Asia and remote areas), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

Data Storage and Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All transactions are processed through a secure gateway provider and encrypted using SSL technology. Your payment information is not stored on our servers after processing.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete information
• Request erasure of your personal data
• Restrict or object to the processing of your information
• Data portability (receiving your data in a structured, commonly used format)
• Withdraw consent at any time where we rely on consent to process your information

To exercise any of these rights, please contact us at [email protected].

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our site.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Children’s Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised “Last Updated” date at the bottom of this page.

Contact Us